+200 hotels trust us
Your custom guest app, delivered turnkey
We help hotels digitize their welcome book with a fully customized guest app that's easy to manage.
We design the best guest apps on the market: premium design, unlimited customization (fonts, colors, content) and tailor-made features. For hotels that want an app to match their standing.
What you gain
Enrich your customer experience
Give your guests an app that reflects your brand to smooth their stay, showcase your services and elevate every interaction.
Book a demo
100%
customizable
+8
years of experience
+200
Apps created
Communicate and
stay in touch
Easily share all your key information (services, hours, news...) and give guests a simple way to reach you via Email, WhatsApp, SMS or integrated chat.
Sell more,
effortlessly
Showcase your services (spa, room service, restaurant…) at the right moment to enrich the guest experience and boost sales effortlessly.
Edit your content
autonomously
Manage your pages, orders and messages effortlessly with an intuitive back-office, no vendor dependency or technical skills required.
Examples
Our clients reach the next level
They've turned their welcome books into powerful communication and conversion tools.
Paris, France
50 rooms
Customer experience
tailor-made
Access to the venue's history and team
Treatments & spa showcase
Highlighting chefs & menu
Online requests and bookings
Private club highlights
Marrakech, Morocco
183 rooms
Immersive journey
and elegant
Personalized multilingual welcome
Interactive map of services and nearby places
Spa & restaurant bookings
Cultural suggestions to discover
Visually immersive, tailor-made pages
Moorea Island, Polynesia
38 rooms
Digital guide
for your stay
Island guide and local recommendations
Showcase of rooms and amenities
Practical info (hours, shuttles, transfers)
Menus and restaurant booking
Easy contact with the on-site team
Tailor-made creation, no limits, no technical knowledge required.
Build an app that reflects your brand
Add pages, blocks and content freely with an ultra-simple back-office. Every element adapts to your needs, with no technical constraints.
Pages, blocks, images
100% customizable
Management interface
simple and intuitive
Activate your services in a few clicks
Generate sales, easily
From the back-office, add your services, set availability and track orders in real time. Everything is designed to sell more, without complexity.
Offer management
from the back-office
Tracking and notifications
in real time
Centralize all your conversations
Stay close to your guests
Manage incoming messages from a single inbox, reply easily to guests, and enable WhatsApp if needed. The back-office lets you control everything simply.
Centralized inbox in
the back-office
WhatsApp integration
Our plans
Our clients reach the next level
Discover our tailor-made development plans based on the size of your hotel
Pricing
We build your custom app
We design your app based on your needs and brand
1
2
3
Understanding your needs
We scope and list all your needs upfront
Tailor-made development
We build your custom app to match your brand.
Deployment and training
We deploy the app at your hotel and train your team
Setup fee
749€
- 10 rooms
49€/month
Launch your app simply and at a low price
Book a demo
11 to 50 rooms
99€/month
Get a tailor-made tool adapted to your hotel
Book a demo
+ 50 rooms
starting at
149€/month
Move to a digital, elegant customer experience
Book a demo
“We worked with Utelys on our hotel's webapp and are thrilled with the result.”
Virginie Hanot
Operations Manager, Cook's Bay
Delivered in 2 weeks
7/7 Support
No commitment
100% customized
Automatic translation
Your content is automatically translated into each traveler's language.
SMS & WhatsApp
Send messages, info or reminders directly on your guests' preferred channels.
Integrated with your PMS
Seamless sync with your PMS for digital check-in without double entry.
White-labeled
The app carries only your brand: no Utelys logo, no third-party trace.
Testimonials
Our clients reach the next level
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Automate the tasks of your choice in your customer relationships
TriggerFlow lets hotels automate their chosen customer actions in a few clicks: SMS, email and customer loyalty…
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+200 hotels trust us
Your custom guest app, delivered turnkey
We help hotels digitize their welcome book with a fully customized guest app that's easy to manage.
FAQ
Frequently asked questions
What's the difference between the app and the website?
The website is your online shopfront, aimed at the general public. The app is for your on-site guests: it lets them easily access your services, find useful info and interact with you in real time. It's a tool designed to enrich the experience during the stay.
How do I get my guests to use the app?
We help you integrate it at every step of the guest journey: in-room QR code, link in emails, lobby display… The interface is intuitive and designed to grab attention from the first open.
Can I update the app myself?
Yes, everything is managed from the back-office. You can add or update content, visuals, services and offers anytime, with no technical skill needed. The interface is designed to be simple and quick to master.
Is there support after launch?
Yes. Our team stays available after launch: 7/7 responsive support, personalized advice and regular updates. You're never alone with the tool.
Does the app work without downloading?
Yes, it opens directly from a link or QR code, without going through a store. It's accessible from any smartphone or tablet, like an optimized webpage.
Our Premium partners
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